Faculty Speaker Series: What Great Service Leaders Know and Do


Wednesday, October 18, 2017, 6:00pm


Harvard Ed Portal, 224 Western Ave., Allston

What is different about leading a breakthrough organization today than in the past? How are the new rules of service impacting our daily lives? Len Schlesinger, professor at Harvard Business School, and Kristen Mugford, senior lecturer in finance at Harvard Business School, will guide an interactive discussion of the challenges and opportunities confronting both businesses and consumers today.

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