Our world is awash in conflict and tension. The combusting mix of the pandemic, economic turmoil, political divisiveness, and emotional turbulence has turned negotiation on its head. What seemed easy to deal with in the old normal is no longer so. Why is this, and what can we do about it? Drawing on his global research in conflict resolution, Dr. Shapiro will explore a framework he has developed that illuminates underlying psychological complexities fueling present-day conflict—and will offer insight on how to move forward.